Recent experiences
Posted By jsklavounos
Date: April 27th, 2009
Category: Automated Backup
Hi Everyone,
Today I had one of those “down to earth” experiences. One of our clients had a crash and it took 5 work days to completely recover. Basically, we miscommunicated about what the backup / disaster recovery solution entailed. A second issue was that one of our former technicians didn’t review the status of the tape based backup during the last preventive maintenance session.
I guess the real lesson here is that, no matter how technical you are and no matter how “AR” you think you are, when human intervention is involved, you will mess up (usually when it will affect you most).
Use a backup service that completely removes the human element - take it from me…
Good night!
John
